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Ongoing Support & Managed Services

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Long-Term Success Is designed – Not Left to Chance

Transformation isn’t a one-off. The organisations that win with data are the ones that continue to learn, adapt, and optimise over time. That’s why Clickflow provides structured, strategic managed services designed to maximise return on data investments.

We ensure platforms don’t degrade, dashboards stay relevant, and data continues to drive value — long after go-live.

5 key deliverables

Managed Data Services

SLA-backed support for ingestion, pipeline maintenance, and platform health.

BI-as-a-Service

Ongoing development of new reports, models, and business logic — as priorities shift.

Embedded Data Teams

Flexible resourcing for clients who need expert continuity without full headcount.

Data Operations & Optimisation

Proactive tuning of performance, cost-efficiency, and usage patterns.

Change Support & Training

Ensure adoption grows, skills increase, and value expands.

Why it matters

The long tail of support is where most BI and data programmes falter. Priorities shift, skills gaps widen, and platforms become brittle. We make sure that doesn’t happen — keeping your data investment healthy, used, and continuously generating return.

Why Clickflow’s approach should work better for your organisation

Strategic, not reactive

  • We don’t just fix issues. We anticipate them.

Flexible coverage

  • Fully managed or collaborative support models, scaled to your team.

Value-led SLAs

  • Measured on business outcomes, not just technical KPIs.

Revenue-recurring mindset

  • Our model is designed to grow with your needs, not create dependency.

Why Clickflow wins here

We think long-term. That’s why our clients stay with us well beyond initial delivery. Our managed services don’t just keep the lights on; they maintain momentum and encourage growth. And in doing so, they increase the lifetime value of every data transformation we lead.

60%

For a top 5 UK transport operator, Clickflow provides continuous platform support and enhancement across 30+ live dashboards — reducing internal BI strain by over 60%.

450+

A fintech client credits Clickflow’s managed support model with helping them scale from 3 data users to 450+ monthly active users, all without increasing internal BI headcount.

37%

In retail, we delivered a cost-optimised refactoring programme that reduced cloud platform spend by 37% while improving report load times by 4x.

Use Case Example